Services

We believe our client’s business goals always come first, and legal solutions should be crafted to meet those goals.

The attorneys and team members at the Law Offices of Robert A. Schuerger Co., LPA have extensive and varied  experience in the broad fields of law, collections and general business. We possess sufficient skills and resources to tackle most any situation in which clients could find themselves. 

About

At the Law Offices of Robert A. Schuerger Co., LPA

Experience
  • Highly trained, engaged and satisfied collectors who create satisfied customers

  • Average of 12 years of collections and legal experience per person

  • Experience with General State Receivables, various Tax matters, Local Debt, University and College tuition, loans and receivables, University Medical, Workers’ Compensation, Probate, Subrogation, Bankruptcy, Foreclosures and International recovery.

 
Compliance
  • Monthly trainings: FDCPA, HIPAA, FERPA, CFPB, TCPA and IRS-1075 guidelines

  • “Inspect what we Expect” philosophy of call monitoring supports our commitment to total compliance and zero tolerance for complaints

  • Data Security and Privacy Protections

  • NIST and FISMA Certification – the highest federal standards!

  • IRS-1075 compliant

  • Multi-layer administrative, technical and physical safeguards in place to mitigate improper disclosure of private information

  • Staff is experienced, well-trained, diverse and has proven ability

  • Meet Fair Labor Standards Act & Ohio’s Affirmative Action Program requirements

  • HUBZone-certified Small Business

Tools
  • Leading customized collections software

  • Powerful skip-tracing tools

  • Exceptional and compliant processes for identifying and locating hard to find and highly mobile debtors

  • Proprietary scoring software

  • Secure online payment website receiving direct payments

  • Advanced tracking and compliance software

  • Continued investments in advanced technology

Results
  • Earn rates that exceed industry standards!

  • Emphasize setting realistic and sustainable payment plans that drive month-over-month increases in recoveries

  • Pursue legal remedies to reinforce when non-legal collection practices are not successful

Customer
Service
  • All persons are treated respectfully and considerately

  • We understand the delicate relationship between public sector clients and their taxpaying constituents

  • We are committed to protecting and promoting our client’s reputations for accountability, highly ethical collection practices and customer service

  • Competent staffing and management of your accounts

  • Client access to live web portal for up-to-date reporting and account data

  • Payment safeguards

Partner Industries

Proudly servicing multiple industries

Business and Transactional

Our attorneys have significant executive-level experience in entrepreneurship, small business, transactional and international business, and government contracting. 

We believe the client’s business goals always come first, and legal solutions should be crafted to meet those goals. Our attorneys have significant executive-level and legal experience in entrepreneurship, government, small business and government contracting. We are meaningful contributors and value-added advisors to our clients. 

Litigation

Our attorneys have been involved in advocating on behalf of our clients throughout local, state and federal court systems. We provide effective and efficient case management and legal support to reach the most practical and just result for our clients. We can accommodate your litigation needs within our tiered contingent process or competitive flat fee, hourly fee or combination billing.

Education Collections

Our approach is unique, effective and sensitive to preserving our clients relationship with their alumni.

Each Higher Education team member has thorough knowledge and understanding of our unique and very successful collection techniques and works to preserve each client’s relationship with their alumni. Our Firm’s Education Debt Collectors possess an average 10+ years of experience in College and University collections and have industry leading skip tracing tools at their disposal. We take the best of new and relevant opportunities and integrate them into our operation to ensure we remain at the forefront of accounts receivable management in the field of Higher Education. We are committed to promoting and protecting our client’s reputation for accountability, highly ethical collection practices and customer service. We appreciate the need for tactful handling of alumni communications and strive to uphold the integrity of the school-student relationship.

Government Collections

Collecting from constituents can be complex. Schuerger Law understands how to work within existing consumer protection statutes and we follow a strict code of ethical conduct.

With state and federal budgets under pressure, shortfalls are a constant source of pain for officials and citizens alike, one that collection of delinquent debts can help relieve. Collecting from constituents can be complex. Minimize legal complications and PR distractions by selecting the right collections professional that uses a delicate but firm touch. Schuerger Law understands how to work within existing consumer protection statutes and we follow a strict code of ethical conduct. We have established multi-layer safeguards and perform daily monitoring of calls and computer usage to ensure staff compliance.

Medical Collections

Our medical clients have a partner who understands their business issues, the most important of which is protecting their reputation in the marketplace.

Physician and hospital debt that is less than 90 days outstanding requires different collection tactics. Firm technology investments effectively and efficiently connect collection staff with your patients to establish a plan for payment. We offer an early out program, patient payment reminders, easy access to several ways to pay and a sensitivity to the financial burdens that can come with medical care. To prevent claims from getting mired in process delays, we communicate at the supervisor level to ensure the claims of our clients are designated as priority action cases and move quickly from intake stage to payment processing.

With Law Offices of Robert A. Schuerger Co., LPA, our medical clients have a partner who understands their business issues, the most important of which is protecting their reputation in the marketplace. In an environment where the rising cost of healthcare is under intense scrutiny, providers cannot afford to be seen as unsympathetic to the financial burdens a long illness or serious injury can place on patients and their families.

Financial & Banking Services

You can be confident that our Security and Compliance processes are above reproach and our production results will raise the bar.

Whether you are an existing partner, or looking to add a reliable vendor, you can be confident that our Security and Compliance processes are above reproach and our production results will raise the bar. We offer a variety of “full suite” services that are overseen by a variety of the industry’s subject matter experts and have contributed to our substantial growth. Our services include: Legal, Pre-Legal, Traditional First and Third-party collection service providers. We service all Banking and Financial Services products (Mortgage, Retail Lines and Loans, Credit Card, Revolving, DDA, etc.).

Offices in Columbus, OH, Wilmington, OH, Houston, TX, Syracuse, NY, Boston, MA, Pittsburgh, PA, & San Juan, Puerto Rico

© 2019 Schuerger Law

A proud Local Networks Partner 

Standard Office Hours

Appointments Required
(weeknight and weekend hours vary)
Monday – Friday 8:00am – 5:00pm EST


Toll-free: (855) 277-7798
Fax: (614) 824-1120
:
support@schuergerlaw.com

  • Schuerger Law

This is a communication from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.​